The consumer is rapidly turning into a digital expert and this is having a significant impact on every area of everyday life: the effect of digitization on the shopping experience is evident and is radically changing the very distribution model concept.
For those of us, like Value Search, who for years have been assisting some of the most important international retail brands, this transformation is not a novelty but the evolution of a process that it has witnessed emerge and grow. Our experience of supporting some of the most innovative companies in this field makes us qualified Partners in searching for managers able to seize the opportunities offered at a time of radically shifting paradigms.
Concepts such as integrated omni-channel experience, optimization of customer experience and use of information obtained in cross-channel marketing are fundamentally important issues for every company wanting to compete internationally and put the consumer first.
Retail is undergoing a radical transformation: companies that are able to take advantage of a period of disruption of this magnitude are destined to acquire a major competitive advantage.
To compete in a radically evolving context, companies need to have expert, competent and visionary managers, able to drive the process at every level of the organization.